Erich Donahue

The Walt Disney Company — Disney Parks & Resorts / Disney Experiences

• Support and help maintain the data-product backbone for resort demand forecasting, dashboards, analytics, and internal reporting, serving 50+ internal users across three teams.
• Led a year-long modernization that retired all 58 legacy SAS jobs and the supporting SAS server footprint, replacing its compute, messaging, storage, and scheduling needs with modern cloud services.
• Built the replacement architecture on Python-based GitLab CI/CD pipelines integrated with Snowflake, Oracle, Tableau, Docker, and Linux; just-in-time pipeline triggering and automated Tableau deployment improved data freshness and got data to users sooner.
• Maintain and enhance 60+ Tableau dashboards spanning mixed analytical and reporting use cases.
• Provide technical enablement, triage, training, and troubleshooting for internal users of a web-based forecasting application and its surrounding data products.
• Use AI-assisted development tools — Cursor, Claude Code, Codex, GitHub Copilot, and Microsoft Copilot — as human-reviewed acceleration for refactoring, documentation, test scaffolding, and delivery quality.

Capital One — McLean, VA

• Managed a team of six analysts supporting a 300+ person digital product organization of product managers, with pods of engineers, designers, and project managers.
• Owned analytics delivery across feature launches, controls, monitoring, and executive and product reporting.
• Established governance procedures for departmental analytic controls, scripts, recurring reports, and production-facing data assets.
• Led standardization of API and clickstream data across GA4, Snowplow, Adobe Analytics, and Tealium.
• Directed data pipelines for controls and executive reporting, and operations for the batch migration of 6M+ customers to a new money-movement platform vendor.
• Built PySpark machine learning challenger models for rules-based systems and analyzed profitability, customer impact, and fee structures for digital features.
• Hosted a 100+ person internal analytics community meetup.

Capital One — McLean, VA

• Built automated monitoring and alerting using Tableau, custom Python web apps, real-time Slack webhooks, Splunk, Kibana, Grafana, and Google Analytics.
• Developed and taught full-day courses on Snowflake, Teradata, Hadoop/Hive, and AWS to 100+ data users; led a cloud migration of processes and terabytes of data.
• Modeled legal liabilities for securities claims and valuation analytics under a Sarbanes-Oxley control framework.

Capital One — McLean, VA

• Lead analyst for mortgage loss forecasting on a $200B+ portfolio; developed and validated SAS survival models on Linux.
• Produced and validated inputs for OCC/FDIC regulatory exams, Federal Reserve stress tests, and public credit loss metrics.
• Led replacement of a legacy database with a Third Normal Form relational model using Teradata SQL, SAS, and UNIX and supported the ING Direct acquisition integration.

Chevy Chase Bank, a Division of Capital One — La Plata, MD

• Managed branch operations and staff through the Chevy Chase Bank to Capital One transition, including audit readiness, cash controls, and front-line customer operations.